Rule 15 of the Director’s Code of Conduct: (2015)
“If a Director is contacted by a Member or resident with Association business, the Director will inform the person that he/she must communicate with the Board as a whole through the general manager. This communication can be at a Board meeting, by request to be put on the agenda, or in writing”.
Why should home owners have their messages filtered by a ‘vendor’ and with no direct access to the Directors they themselves elected?? Makes no sense…